Privacy Policy

SignalInspect ("we," "us," or "our") operates the SignalInspect accessibility testing platform. We are the data controller for the personal data we collect through our services. This policy describes how we collect, use, and protect your information and how you can exercise your rights under applicable law, including the GDPR (EEA/UK) and the CCPA (California).

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account Information: Name, email address, and company information
• Usage Data: Information about how you use our services
• Technical Data: IP address, browser type, and device information
• Content: URLs you scan and accessibility test results

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues

3. Information Sharing and Sale of Data

We do not sell your personal information. We do not trade or otherwise transfer your personal information to third parties for monetary consideration. We may share your information as described below.

We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who assist us in operating our services
• To comply with legal obligations or protect our rights
• In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.

6. Your Rights

Depending on where you live, you may have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt out of certain communications
• Request a copy of your data (data portability)
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at the email below. We will respond within the time required by applicable law. You may also have the right to lodge a complaint with a supervisory authority (e.g. in the EEA/UK).

6a. GDPR (EEA and UK)

If you are in the European Economic Area or the United Kingdom, we process your personal data on the basis of contract (providing the service), consent (where you have agreed), and our legitimate interests (e.g. security, analytics, improving our service). You have the right to access, rectify, erase, restrict processing, data portability, and to object, as well as the right to lodge a complaint with your data protection authority.

6b. CCPA (California)

If you are a California resident, you have the right to know what personal information we collect and how it is used and disclosed, the right to delete your personal information, the right to opt out of the "sale" or "share" of your information (we do not sell or share your personal information for cross-context behavioral advertising), and the right to non-discrimination for exercising these rights. We do not sell personal information as defined under the CCPA.

7. Cookies and Tracking

We use cookies and similar technologies for sign-in, security, and to remember your preferences. For details, see our Cookie Policy. You can control cookie settings in your browser.

8. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data from the EEA or UK, we use appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) as required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@signalinspect.com